Privacy Policy
Last updated: August 25, 2023
1. Introduction
ProfileCraft ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website profilecraft.in, mobile application, and any related services (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
By using our Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. We will not use or share your information with anyone except as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
- Email address
- First and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Professional information (education, work history, skills, etc.)
- Portfolio and resume content
- Payment information (when you subscribe to premium features)
2.2 Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To generate portfolio websites and resume documents based on your inputs
- To provide you with news, special offers, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information
3.1 Portfolio Website Generation
When you use our portfolio website generation service, we process and store your professional information to create and host your portfolio website at your designated subdomain (e.g., username.profilecraft.in). This information may be publicly accessible to anyone who visits your portfolio website.
3.2 Resume Building
When you use our resume builder, we process your professional information to generate resume documents according to your selected template. This information is not publicly accessible unless you choose to share your generated resume.
4. Information Sharing and Disclosure
We may disclose your Personal Data in the following situations:
4.1 Business Transactions
If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
4.2 Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our Service Providers include:
- Hosting and infrastructure providers
- Payment processors
- Analytics services
- Email and notification services
4.3 Legal Requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of ProfileCraft
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
5. Data Storage and Security
5.1 Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5.2 Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
5.3 Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
7.1 Data Access and Portability
You have the right to access the personal data we hold about you and to receive your data in a portable format.
7.2 Correction and Deletion
You have the right to request that we correct or delete personal information that we hold about you.
7.3 Restriction and Objection
You have the right to restrict our processing of your personal data or to object to our processing of your data.
7.4 Withdrawal of Consent
Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
8. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
For significant changes that materially alter your rights or our obligations, we may provide additional notice, such as a prominent website notice or an email notification.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Address: 123 Innovation Way, Tech City, TC 12345
For EU residents, you may also lodge a complaint with your local data protection authority if you are not satisfied with our response.